Consumer Direct is a national telephone and online consumer advice service, supported by the Department of Trade and Industry and delivered in partnership with Local Authority Trading Standards Services.

Consumer Direct provides clear, practical advice to help you sort out problems and disagreements you may have with suppliers of goods or services. From overcharging to faulty goods, from dodgy workmanship to reporting dishonest traders and scams, Consumer Direct's advisors are ready to offer solutions to individual problems.

To contact a Consumer Direct advisor, call 08454 04 05 06. For online advice and information, visit www.consumerdirect.gov.uk

  www.consumerdirect.gov.uk